Workflow is a set of tasks grouped into processes that require the interaction of people and resources to accomplish defined goals. There are methodologies to carefully examine systems, and more specifically workflows, that can enable optimizations for better efficiency, safety, and satisfaction. In this article, we’ll look at how workflows in a healthcare system can be characterized and developed with usability design approaches to gain greater efficiencies, reduce risks and regulatory snafus, and ultimately benefit patient care.
Check out Sean Hägen’s latest insights in this PSQH article on how workflows in a healthcare system can be characterized and developed with usability design approaches to gain greater efficiencies, reduce risks and regulatory snafus, and ultimately benefit patient care.